Kaizen and Employee Involvement.

The three pillars of kaizen, standardization, 5S, and elimination of waste, are critical to achieving the goals. These activities are successful only if the foundation, employee involvement is robust. The employee involvement activities are teamwork, self-discipline, moral enhancement, improvement suggestions, and quality circles. From them, the last two provide information on how active employees are in continuous improvement activities.

Suggestion Programs to increase employee involvement

The purpose of this system is to motivate the employees to provide as many suggestions as possible.  One of the management’s responsibilities is to share with their teams the company goals. Another responsibility is to educate them on how their daily work connects to those goals.  If they accomplish those tasks, the team will understand how they can support those goals. Therefore, they will suggest things aligned with those objectives. 

The suggestion program should be easy to participate in, have clear rules and standards. Forms containing all the required information and acceptance criteria are an example. Also, other ways to facilitate participation are guidelines for prioritization and how to provide feedback. Other areas to cover with simple procedures are ways to motivate participation, decision-making, program promotion, and recognition.

Quality Circles

Quality circles are activities designed to address quality, safety, cost, and productivity issues. They are informal and formed by voluntary small-groups. You know your employees are engaged in continuous improvement when they suggest solutions. Another hint comes when they ask to meet with other teammates to work on an idea.

The idea can be part of the possible countermeasures of kaizen in progress. Another possibility is a simple checklist to minimize errors or to create visual marks to improve a process. Management support for these groups is vital. They can help to remove obstacles and facilitate resources and training. Also, they oversee what is going on to ensure meeting policies and critical criteria.

The temperature of employee involvement

These systems or activities are excellent ways to take the temperature of the continuous improvement effort.  The more participation, the more active and engage the employees are.  They are also excellent vehicles to boost the employee’s morale, which is another daily activity to ensure kaizen success.  It is very important to practice respect for the people, respect their ideas, and always provide feedback.  The main idea behind all these is to develop your people, to provide the environment to explore, learn, and change.